Frequently asked questions
What is Freya?
What is Freya?
Freya offers premium instant drink mixes, milkshake powders, soups, and other delicious food products made for quick preparation without compromising on taste.
How do I prepare Freya drink powders?
Simply add the recommended quantity of powder to chilled/hot water or milk (depending on the product), stir well, and enjoy. Preparation instructions are printed on every pack.
Are Freya products easy to prepare?
Yes! Most Freya products are ready in just a few minutes, making them perfect for busy lifestyles.
Are your products made in India?
Yes. All Freya products are proudly manufactured in India under strict quality and hygiene standards.
How should I store the products?
Store them in a cool, dry place away from direct sunlight. Always reseal the pack after opening for the best freshness.
What is the shelf life of Freya products?
The shelf life varies by product. Please refer to the expiry date printed on the packaging.
Do you deliver across India?
Yes! We deliver to most locations across India.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery generally takes 2–7 business days depending on your location.
How can I track my order?
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Can I cancel or change my order?
If your order hasn't been shipped yet, please contact us as soon as possible. We'll do our best to help.
What if I receive a damaged or incorrect product?
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Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for selected PIN codes.
Are your products suitable for everyday use?
Yes! Freya products are designed to be enjoyed as part of your daily routine, whether it's a refreshing drink, a comforting soup, or a delicious milkshake.
Is there a minimum order value for free shipping?
Free shipping is available on eligible orders. The minimum order value will be displayed in your cart during checkout.
How can I contact Freya?
You can reach us through our Contact Us page, email, instagram or WhatsApp. Our team is happy to assist you with any questions.